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archives |
Friday 03.30.07
Room and Board. Above and Beyond.
My Room & Board Modern slip covered sofa arrives tomorrow and I can’t wait! Some of you may have noticed some of the negative comments being posted a few posts back when I first shared about my exchange from the Jasper to the Modern. Well, as it turns out, those comments were being made by a disgruntled employee at Room and Board. When it was discovered, I was contacted by R&B customer service right away and they put my mind at rest. They, as they always have, give excellent service, have a more than fair exchange policy and overall, are a really nice company to deal with. So if you had any concerns about those snarky comments, you can rest your pretty little heads. All is well at Room & Board. I can’t wait to grab a book, light a fire and plop down on my new Modern.
6 Comments
Well, after all that, I sure am looking forward to seeing the photos once the Modern is in place!
We have two of their sofas, and we just absolutely love them. Their service is awesome!
-Jennifer
thanks for the endorsements. i’m currenly sofa hunting and good service is almost as important to me as quality. sounds like R&B has both.
-Lori
can’t wait to read updates on the sofa. i’m really looking forward to buying furniture from RB, and your experience is making me very impatient to place my order.
I love the modern. I have one in Fawn.
MP
thats creative work there, check itHow Do you Do taht?,